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Commercial Real Estate in Key West & the Florida Keys by RE/MAXCommercial Real Estate in Key West & the Florida Keys by RE/MAX

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Top Customer Service Tips

Top Customer Service TipsWe have scoured the internet for some of the best Customer Service tips to help you on the way to successful entrepreneurship! These 7 tips are sure to help you succeed. Every company that provides a product or service to the public should be concerned about the quality of its customer service. However useful your product is, poor quality customer service will alienate your customers. And this will ultimately impact your company’s revenues. Make sure you have these tips on hand so you can handle any situation like a pro!

Here are seven tips for improving your company’s customer service.

  1. Communicate clearly and simply. When a customer asks a question or makes a complaint, respond using wording that is simple and clear. Do not use obscure terms like “correspondence” or “remediate.” Instead, use simple words like “message” and “fix.”
  2. Use positive language, where possible. When responding to a question or concern, formulate your response in positive terms. Rather than saying something negative, such as “we don’t offer a refund for software that’s already been downloaded,” you could say “we’ll be glad to send you another program that better suits your needs.”
  3. Communicate directly. Avoid talking to or writing to customers using an indirect or general form of expression, such as “our customer service representatives want to fulfill all your needs.” Instead, convert it into a direct statement to one particular customer, such as “we’d like to figure out a solution to that problem you’re having.”
  4. Provide satisfaction. Of course, this is the biggest and most important recommendation: keep your customers happy! However, this does not mean that the customer is always right. Nor does it necessarily mean that there are always options available to resolve each customer’s problem. Rather, it means convincing the customer that you have heard and done everything possible to resolve their concern or answer their question.
  5. Be willing to apologize. Although this should only rarely be necessary, you must be willing to apologize when a customer is given incorrect or unhelpful information by a representative of your company. And, of course, there must be a mechanism to compensate the customer in some way for such a transgression.
  6. Allow the customer to signal the end of the interaction. When a customer asks a question or makes a complaint, try to allow the customer to bring the interaction to an end. This means that you keep talking and offering solutions until the customer is content. While such an approach is challenging – and some customers can be talkative! – it ensures that the customer does not go away angry or frustrated.
  7. Treat your customer service staff well. Sometimes employees in this area of a company are not respected or valued. That’s a shame, because they’re unlikely to do their best work if they’re not treated properly. Hire the best people and then show them – in various ways – that you appreciate their contribution to the company’s success.

Customer service is never quite as exciting as certain other functions within the company, such as product development or marketing. However, customer service is a critical aspect of every company’s operations. No business that offers poor customer service will thrive in the long run.

Hot Key West Business Opportunities

6440 Maloney Avenue $12,000,000

6440 Maloney Avenue Stock Island, Florida

9,418 SqFt

1622 Overseas Highway $9,900,000

1622 Overseas Highway MARATHON, Florida

3,400 SqFt

59073 Overseas Highway $7,990,000

59073 Overseas Highway MARATHON, Florida

2 Beds 22,069 SqFt

919 - 921 Duval Street $3,995,000

919 - 921 Duval Street KEY WEST, Florida

9 Beds 6 Baths 4,173 SqFt

3574 Overseas Highway 1-7 $3,750,000

3574 Overseas Highway 1-7 MARATHON, Florida

5 Beds 5 Baths 8,413 SqFt

99304 Overseas Highway $3,700,000

99304 Overseas Highway KEY LARGO, Florida

7,651 SqFt

100150 Overseas Highway $2,900,000

100150 Overseas Highway KEY LARGO, Florida

2,436 SqFt

217 La Paloma Road $2,445,000

217 La Paloma Road KEY LARGO, Florida

4 Beds 3 Baths 2,784 SqFt 0.210 Acres

909 Frances Street $2,400,000

909 Frances Street KEY WEST, Florida

3 Beds 3 Baths 1,728 SqFt 0.040 Acres

19269 Bad George Road $1,650,000

19269 Bad George Road Sugarloaf, Florida

6,205 SqFt

8349 Overseas Highway $1,499,000

8349 Overseas Highway MARATHON, Florida

2,179 SqFt

188 La Paloma Road $1,400,000

188 La Paloma Road KEY LARGO, Florida

3 Beds 2 Baths 1,392 SqFt 0.150 Acres

372 Mahogany Drive $1,400,000

372 Mahogany Drive KEY LARGO, Florida

4 Beds 3 Baths 1,661 SqFt

916 Red Bird Road $1,300,000

916 Red Bird Road KEY LARGO, Florida

5 Beds 3 Baths 2,556 SqFt 0.110 Acres

00 Calusa Road $1,200,000

00 Calusa Road KEY LARGO, Florida

163,785 SqFt

Are You Looking for Commercial Property in the Florida Keys?

Use our site to search commercial real estate in Key West and all of the Florida Keys. Unlike the “big name” sites out there, our site is directly connected to our local MLS and is updated with new properties every HOUR. By creating a Property Manager account you can stay on top of the newest businesses that go up on the market and get Price Change alerts so you can stay ahead of other buyers and beat them to the best deals!

In the meantime, check out these 1-click searches:

  • All Businesses for Sale
  • Office Buildings
  • Hotels, Motels & Bed & Breakfasts
  • Bars & Restaurants
  • Marinas for Sale in Key West
  • Investment Properties
  • Business Opportunities

Newest Key West Commercial Properties on the Market

Space is on US 1 (Truman Ave) coming into Old Town. Large display windows in enclosed room off entry foyer. Could be storage for merchandise below or some type of seating use. Enter the main space through double glass doors into one large room, approximately 14' X 50'.  Kitchenette and bathroom at the back of the space.  Wood floors and high ceilings appoint the room. Street parking in front or on side streets.  High traffic location and close to everything. Studio, retail or office are all possible uses. $2,400 Active

1026 Truman Avenue down KEY WEST, Florida

1 Baths 1,658 SqFt

Built in 2007, this commercial, mixed-use property is situated on White Street off of Elgin Lane very close to Eaton Street and minutes to the Historic Seaport. The current commercial tenant is using the office space for chiropractor services. As you enter the front door, the current layout is as follows. A waiting area and enclosed front desk greet you. To the left of the waiting area is a private windowed office. As you continue into the space there is a treatment room to the right and a supply room to the left. Either of those rooms could easily be transformed into another office. Further on there is an efficiency style kitchen and an ADA compliant bathroom. A set of floating desks lies beside the kitchenette. There is the possibility here for 4 offices and a floating workspace. The property offers 3 off-street parking spaces for the business including an ADA compliant spot in the back of the building.  A private entrance in the rear of the building will lead you up a flight of stairs to the two one-bedroom, one bath units. Each unit offers a small kitchen and loft area. These apartments are in the affordable rental pool. ($1,600 each per month) Great place to live and work! $1,150,000 Active

412 White Street 101 KEY WEST, Florida

2 Beds 3 Baths 1,513 SqFt

Ideal Small Commercial Space for Lease in Old Town.  Excellent location next to the laundry mat on the corner of Eaton and Elizabeth Street's. Perfect for small retailer or business professional with approximately 500sq.ft. of space and street visibility. $2,950 Active

627 Eaton Street down KEY WEST, Florida

1 Baths 500 SqFt

Perfect private office space with windows available for lease office 214 is approx. ~162sf, perfect for two+ desk. Join the friendly business environment catering to a diversity of local small business owners located the 626 Josephine Parker Office Suites in Old Town Key West. Common area breakroom & restrooms, electric and water included. Sales tax is in addition to the monthly rent quoted. Parking is assignable and $150 in addition to rent each month. $1,000 Active

626 Josephine Parker Drive 214 KEY WEST, Florida

2 Baths 162 SqFt

View All

Posted in: Customer Service, Owning a Business, Tips & Tricks, Uncategorized Tagged: Angry Customer, Customer Service, Dealing with an angry customer, Help, Tips

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Key West Office

RE/MAX ALL KEYS REAL ESTATE
305-296-1400 Office

Business Address:
517 Duval St Suite 200, Key West, FL 33040

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Key Largo Office

RE/MAX ALL KEYS REAL ESTATE
305-451-0060 Office

Business Address:
98880 Overseas Hwy, Key Largo, FL 33037

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Miami Office

RE/MAX Advance Realty
305-444-7111 Office

Business Address:
7220 Red Rd., South Miami, FL 33143

View RE/MAX Advance Realty South Miami location on Google

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AREAS WE COVER:

33040, 33043, 33042, 33050, 33036, 33037
Key West, Stock Island, Big Pine Keys, Marathon, Islamorada, Key Largo

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