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Commercial Real Estate in Key West & the Florida Keys by RE/MAXCommercial Real Estate in Key West & the Florida Keys by RE/MAX

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Top Customer Service Tips

Top Customer Service TipsWe have scoured the internet for some of the best Customer Service tips to help you on the way to successful entrepreneurship! These 7 tips are sure to help you succeed. Every company that provides a product or service to the public should be concerned about the quality of its customer service. However useful your product is, poor quality customer service will alienate your customers. And this will ultimately impact your company’s revenues. Make sure you have these tips on hand so you can handle any situation like a pro!

Here are seven tips for improving your company’s customer service.

  1. Communicate clearly and simply. When a customer asks a question or makes a complaint, respond using wording that is simple and clear. Do not use obscure terms like “correspondence” or “remediate.” Instead, use simple words like “message” and “fix.”
  2. Use positive language, where possible. When responding to a question or concern, formulate your response in positive terms. Rather than saying something negative, such as “we don’t offer a refund for software that’s already been downloaded,” you could say “we’ll be glad to send you another program that better suits your needs.”
  3. Communicate directly. Avoid talking to or writing to customers using an indirect or general form of expression, such as “our customer service representatives want to fulfill all your needs.” Instead, convert it into a direct statement to one particular customer, such as “we’d like to figure out a solution to that problem you’re having.”
  4. Provide satisfaction. Of course, this is the biggest and most important recommendation: keep your customers happy! However, this does not mean that the customer is always right. Nor does it necessarily mean that there are always options available to resolve each customer’s problem. Rather, it means convincing the customer that you have heard and done everything possible to resolve their concern or answer their question.
  5. Be willing to apologize. Although this should only rarely be necessary, you must be willing to apologize when a customer is given incorrect or unhelpful information by a representative of your company. And, of course, there must be a mechanism to compensate the customer in some way for such a transgression.
  6. Allow the customer to signal the end of the interaction. When a customer asks a question or makes a complaint, try to allow the customer to bring the interaction to an end. This means that you keep talking and offering solutions until the customer is content. While such an approach is challenging – and some customers can be talkative! – it ensures that the customer does not go away angry or frustrated.
  7. Treat your customer service staff well. Sometimes employees in this area of a company are not respected or valued. That’s a shame, because they’re unlikely to do their best work if they’re not treated properly. Hire the best people and then show them – in various ways – that you appreciate their contribution to the company’s success.

Customer service is never quite as exciting as certain other functions within the company, such as product development or marketing. However, customer service is a critical aspect of every company’s operations. No business that offers poor customer service will thrive in the long run.

Hot Key West Business Opportunities

101600 Overseas Highway $20,000,000

101600 Overseas Highway KEY LARGO, Florida

3 Beds 3 Baths 3,717 SqFt

139 Seaside Avenue $10,500,000

139 Seaside Avenue KEY LARGO, Florida

5 Beds 7 Baths 6,740 SqFt

5730 4Th Avenue $9,995,000

5730 4Th Avenue Stock Island, Florida

9 Baths 6,444 SqFt

1622 Overseas Highway $9,900,000

1622 Overseas Highway MARATHON, Florida

3,400 SqFt

12685 Overseas Highway $8,500,000

12685 Overseas Highway MARATHON, Florida

5,607 SqFt

517 Duval & 518 Bahama Street $7,500,000

517 Duval & 518 Bahama Street KEY WEST, Florida

4 Baths 7,854 SqFt

3428 Roosevelt Boulevard N 1,2,3,4,5,6 $5,995,000

3428 Roosevelt Boulevard N 1,2,3,4,5,6 KEY WEST, Florida

7 Baths 8,046 SqFt

$5,250,000

Key Largo, Florida

2 Baths 4,680 SqFt

96180 Overseas Highway $4,650,000

96180 Overseas Highway KEY LARGO, Florida

3 Beds 3 Baths 1,445 SqFt 0.960 Acres

919 - 921 Duval Street $3,750,000

919 - 921 Duval Street KEY WEST, Florida

9 Beds 6 Baths 4,173 SqFt

101350 Overseas Highway $3,250,000

101350 Overseas Highway KEY LARGO, Florida

2 Baths 6,674 SqFt

1100 Indies Drive S $2,725,000

1100 Indies Drive S Duck, Florida

4 Beds 4 Baths 3,402 SqFt 0.290 Acres

100150 Overseas Highway $2,400,000

100150 Overseas Highway KEY LARGO, Florida

2,436 SqFt

352 Seaview Drive E $2,200,000

352 Seaview Drive E Duck, Florida

2 Beds 3 Baths 1,440 SqFt 0.190 Acres

218 Bristol Court $1,999,000

218 Bristol Court Tavernier, Florida

3 Beds 2 Baths 1,628 SqFt 0.150 Acres

Are You Looking for Commercial Property in the Florida Keys?

Use our site to search commercial real estate in Key West and all of the Florida Keys. Unlike the “big name” sites out there, our site is directly connected to our local MLS and is updated with new properties every HOUR. By creating a Property Manager account you can stay on top of the newest businesses that go up on the market and get Price Change alerts so you can stay ahead of other buyers and beat them to the best deals!

In the meantime, check out these 1-click searches:

  • All Businesses for Sale
  • Office Buildings
  • Hotels, Motels & Bed & Breakfasts
  • Bars & Restaurants
  • Marinas for Sale in Key West
  • Investment Properties
  • Business Opportunities

Newest Key West Commercial Properties on the Market

Old Town creative small office space, located on the 2nd floor at 524 Front Street in Key West. Office #2 is available for lease starting February 11th approximately 115sf, perfect small space for a couple of desks, shared sitting area, porch & kitchenette. Location is in the Heart of Old Town in the Cruise Ship District. All utilities included. In addition to monthly rent quoted is sales tax. $750 Active

524 Front Street Office #2 KEY WEST, Florida

1 Baths 115 SqFt

Great opportunity to purchase a SIX UNIT corner property!  All units are spacious with 2 bedrooms and 1 bath. Separately metered for water and electric.  Five units are month to month and one unit has a lease ending 9/2023. Close to dining, resorts, marina, and only minutes to Key West.  Ideal for investors, perfect for employee housing or owner occupier with rental income.  Prime corner 125x50 lot with ample off street parking. Sale is subject to court approval of Personal Rep. for the Estate of Co-Seller. $1,750,000 Active

6336 2nd Street Stock Island, Florida

6 Beds 6 Baths 5,394 SqFt

Endless possibilities! Rare multi-use commercial/residential building located in prime location in Old Town, Key West. Now available, 2000 sq.ft. commercial space on ground floor with 2 bathrooms and bonus office/storeroom. Upstairs are (3) three large residential apartments with a terrace. All the units have independent entrances and separate electric meters. The first apartment has 3 large bedrooms, 2 full bathrooms, stainless steel appliances & spacious balcony. The second apartment has a new kitchen with 2 bedrooms, 1 bathroom. The third unit is a large studio with full kitchen and bathroom. Enjoy the proximity to the beaches, restaurants, shopping and all the attractions. This mixed-use property is a must see! Perfect for 1031 exchange, investor, employee housing or owner occupier. As per request, rental income and annual expenses are available. Schedule your viewing today! $2,900,000 Active

1110 White Street KEY WEST, Florida

6 Beds 6 Baths 3,657 SqFt

Fantastic space available in the heart of the evening crowd across from the Opal and Ocean Key House Hotels and steps away from world famous Mallory Square, Key West's popular Sunset Celebration. High traffic location with cruise ship passengers and tourists using the old town train & trolley stationed right across the street. Ground level storefront with large display windows and approximately 1250 sq. ft. of retail space with an additional 950 sq. ft. of space that could be combined next door for a total of 2,200 sf. ft. Triple net expenses and sales tax are in addition to the amount quoted $8,300 Active

308 Front Street KEY WEST, Florida

1 Baths 9,411 SqFt

View All

Posted in: Customer Service, Owning a Business, Tips & Tricks, Uncategorized Tagged: Angry Customer, Customer Service, Dealing with an angry customer, Help, Tips

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Key West Office

RE/MAX ALL KEYS REAL ESTATE
305-296-1400 Office

Business Address:
517 Duval St Suite 200, Key West, FL 33040

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Key Largo Office

RE/MAX ALL KEYS REAL ESTATE
305-451-0060 Office

Business Address:
98880 Overseas Hwy, Key Largo, FL 33037

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Miami Office

RE/MAX Advance Realty
305-444-7111 Office

Business Address:
11010 SW 88th St. Ste. 200, Miami, FL 33176

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© 2023 · Curtis A. Skomp, CCIM · 305-304-0084 · Sitemap · IDX Sitemap · IDX XML Sitemap · Commercial Properties Key West FL
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Licensed in Florida | Key West FL Commercial Real Estate

AREAS WE COVER:

33040, 33043, 33042, 33050, 33036, 33037
Key West, Stock Island, Big Pine Keys, Marathon, Islamorada, Key Largo

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