How to Respond to Bad Reviews or Email Complaints from Customers

We all want to be a 5 star business but unfortunately there will always be the unhappy customer. More than 80% of customer's look up a business online before they go there. A bad review may leave you feeling like people are attacking your business and there is nothing you can do, but this is

5 Free Online Tools to Boost Your Marketing Efforts

If you have a business in Key West then you know it is important to be on the web. But being on the web is not enough, competition is fierce in the Keys so you have to market yourself aggressively so customers can find your business. Marketing a business, whether large or small, can be

How to Get Your First 500 Twitter Followers

Businesses setting up a new Twitter account often struggle to accumulate followers in the early stages of building their profile. Other users are often reluctant to follow businesses with a small following, so it's important to take the time to grow your follower count. Getting your first 500 Twitter followers will take a little time

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